Cancellation and Refund Policy

At Citilines Corporate Transportation Services Company, we strive to provide exceptional cab rental services tailored to your needs. We understand that sometimes plans may change, and we are here to assist you with cancellations and refunds.

Cancellation Policy:

• Cancellations made 48 hours/ 2 days in advance of the scheduled pickup time will be eligible for a full refund.
• Cancellations made within 24 hours/ 1day of the scheduled pickup time may incur a cancellation fee.
• Last-minute cancellations or no-shows may result in forfeiture of the booking fee.

Refund Policy:

• Refunds for cancellations made within our specified timeframe will be processed promptly.
• Refunds may take 15 business days to reflect in your account, depending on your bank’s processing time.
• In case of any issues or discrepancies regarding refunds, please contact our customer support team for assistance.

Modifications:

• If you need to modify your booking, please contact us as soon as possible to discuss available options.
• Modifications may be subject to availability and any applicable fees or fare differences.

Contact Us:

If you have any questions or concerns regarding our Cancellation and Refund Policy, please don’t hesitate to reach out to our customer support team at info@citylines.co.in.

Thank you for choosing Citilines Corporate Transportation Services Company for your travel needs. We appreciate your business and look forward to serving you again soon.